1400+
Active Users
Scale your brand with smarter engagement
Automate all your social media customer service DMs, & paid/organic comments,
Ai-powered solutions for every Shopify customer challenge
Instantly fully automate paid/organic social media comments, DMs, website chatbot, & grow your brand.
#1 for e-commerce AI comment moderation
Fully dynamic: no keywords, or static flows
Branded hyper-relevant quality replies
%20(1).png)
Fully automatic hiding/deleting, replying, liking, dming every time you get a paid/organic social media comment.
Authentic replies so good that people assume a human was behind it.
AI Comment Moderation
Ai Customer Service
Ai Sales
Grow support with a branded intuitive authentic AI Agent on any channel
Lower CS volume, give out order status, refund orders, create influencer orders & more..
Boost sales by sending DMs with product recommendations to commenters.
Certified Meta Tech Partner
Google Partner
50+ Reviews on the Shopify App Store
Supervised AI Training & AI Actions
More than just your FAQs. Customizing your AI with our proprietary supervised training system.
Semi-automatic customer service Shopify actions such as: refund an order, update a shipping address & more.
24/7 - 95+ languages
Offer around-the-clock support in over 95 languages. Providing support at any time and in multiple languages caters to a global audience.
Automatically responding & taking action in the customers language in your brand voice.
Rest assured your accounts are completely safe as everything has been approved by our various partners.
43%
Increase in topline revenue
« We look at results and it's unusual that you'll have results. Combine them with an expected result. In some cases you can sit here three months later and still just be getting to the scratching the surface of what you've already demonstrated. So the effectiveness, the efficiency and bringing those things and making them a reality is quite impressive..»
Thomas
Chief Customer Success
.png)
62%
Decrease in resolution time
« Thanks to SmartReply, we've supercharged our agents' ability to respond swiftly and effectively to our customers. SmartReply equips our team with the right info at the right time, boosting productivity and enhancing every interaction.»
Miles
Chief Executive Officer
.png)
.png)
31%
Decrease in Meta CPMs
« I like how you can now reply to a message in the smart reply interface instead of having to go to your facebook inbox and find that message/conversation. The organization and visual layout of long comment chains is much better in smart reply than facebook..»
Beowulf
Chief Executive Officer
.png)
40K
Saved in Payroll
« This app just saved us over $40,000/year we had allocated for hiring a social media assistant. We receive thousands of comments and DMs daily across platforms, and keeping up was a constant challenge — until now.
The setup was seamless, and the Smart Reply team provided 1-on-1 support within hours.»
Shaina
Chief Executive Officer
What integrations do you have?
Our social media integrations include, Tiktok, Facebook, Instagram, Messenger, Whatsapp, Twitter. Shopify, Wordpress, Custom websites, Klaviyo, and more.
Personalized customer interactions on autopilot at scale
We saw a 18% ROAS increase in the first week due to the AI prompt filter. An increase of 11% of our Meta comments being hidden”
Eli Dent
CEO, Kickit
Double your comments by responding to comments on your ads/posts and watch your CPM decrease. Never missing another revenue opportunity.
Ads with more engagement get lower CPMs on Meta ads. It's the reason all your winning ads are the one with thousands of comments.
Advanced AI moderation: Unlike keyword tools, our AI removes harmful comments in any language based on a custom prompt, outperforming keyword-based tools by 200%.
.png){kind=icon}
Match your brand’s tone for auto-replies, ensuring consistent quality.
Combine your business, product, and brand information for seamless multilingual engagement.
Answer Questions Instantly: Keep the conversation going by providing instant answers about products, shipping, or promotions, turning inquiries into conversions.
Upsell and Cross-Sell Effortlessly: Use AI-driven suggestions to recommend complementary products or upgrades based on customer behavior.
Need new business? Launch your cold email campaign and have SmartReply qualify, follow up and book the prospect for an appointment.
Need help with responding to marketing emails or light customer service? SmartReply can manage it with ease.
.png)
Your AI-powered Brand Manager. Grow your brand fast and easy with smarter engagement.
Contact
support@smartreply.io
Follow us
© SmartReply 2025. All rights reserved.